Legal & Policies
Transparency and trust are at the core of our business.
Terms of Service
Welcome to StayNugo. By accessing our website, you agree to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.
1. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on StayNugo's website for personal, non-commercial transitory viewing only.
2. Disclaimer
StayNugo acts as an affiliate platform. All bookings, payments, tickets, cancellations, refunds, and customer service are handled directly by our trusted global partners. Please contact the provider you booked with for any changes or refund requests.
Privacy Policy
Your privacy is important to us. It is StayNugo's policy to respect your privacy regarding any information we may collect from you across our website.
Information We Collect
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.
How We Use Information
We use the information we collect to operate and maintain our website, improve your experience, and communicate with you.
Affiliate Disclosure
StayNugo participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites.
StayNugo acts as an affiliate platform. All bookings, payments, tickets, cancellations, refunds, and customer service are handled directly by our trusted global partners. Please contact the provider you booked with for any changes or refund requests.
Important: All bookings, payments, and customer service issues are handled directly by the travel provider (e.g., the airline, hotel, or booking agency). StayNugo does not process payments or manage bookings directly.
EU GDPR Compliance
StayNugo is committed to protecting the privacy and security of our users' personal data. This section outlines our compliance with the European Union General Data Protection Regulation (GDPR).
Your Rights under GDPR
Under the GDPR, you have the right to access, rectify, or erase your personal data. You also have the right to restrict or object to the processing of your data.
